Automation / Systems
Corvane
A business systems experiment exploring how residential real estate teams can follow through on online leads they have already purchased.
A next step.
- 01Route
- 02Respond
- 03Nurture
- 04Book
01
The problem
Purchasing an online lead is only the beginning of the work. The team still needs to respond, understand intent, follow up, and recognize when someone is ready for a conversation. Corvane explores that operational gap under the idea “No Lead Left Behind.”
02
Different intent, different treatment
A high-intent lead should not move through the same workflow as someone who is only beginning to explore. Source, behavior, engagement, and intent can inform classification and routing, so the next step reflects the lead’s context.
03
The system I explored
The concept connects lead intake, CRM organization, classification, intent scoring, and speed-to-lead. Automated follow-up, AI-assisted communication, and multi-channel nurture support the longer lifecycle, with database reactivation for older records.
04
Designing the handoffs
High-intent routing and appointment booking connect automation back to the team. A system needs to make ownership and next actions visible, while performance tracking shows where a workflow may need attention. The architecture is about continuity across the lifecycle, not just sending more messages.
05
What the project demonstrates
Corvane brings product strategy and operational thinking into CRM architecture. The work is deciding how information changes a workflow, where automation is appropriate, and how different paths remain understandable to the people responsible for them.
06
Current status
A business systems and growth experiment. No public product destination or business results are claimed; this case study is the place to explore the concept.
Practice / Evidence
What this project demonstrates
CRM architecture & automation strategy
- Automation strategy
- CRM architecture
- Workflow design
- Lifecycle design
- AI-assisted communication
- Growth systems
- Operational thinking
- Product strategy